How to Hire a Fractional CMO for a Startup

· Cole Stark · 5 min read

Cover for a guide on how to hire a fractional CMO: a row of outlined profile cards growing darker toward one card filled in blue

To hire a fractional CMO well, decide first what number they'll own, then look for someone who has held the full-time job, test their judgment with specific questions, and start with a defined first month before committing to a longer engagement. Most bad hires come from skipping the first step. Without one number to own, you get a strategist who writes decks and a team still waiting for priorities.

This post is the hiring checklist. For what the role is and when it makes sense, start with my guide to the fractional CMO for startups. I work as a fractional growth leader myself, so weigh what follows with that in mind.

Before you look: write the brief

Write one page before you talk to anyone. It should answer:

  1. What number will this person own? Signups, activations, pipeline or revenue.
  2. What's the budget for marketing, separate from their fee?
  3. Who's on the team today, and which agencies or contractors are involved?
  4. What decisions can they make alone, and what needs approval?
  5. How many days a week do you need, and for how long?
  6. What would make this a success in 90 days?

A clear brief filters candidates quickly and makes every conversation sharper.

Where to find a fractional CMO

The best way to find a fractional CMO is through people you trust:

  1. Ask founders at similar-stage companies who they've worked with, and what that person actually did.
  2. Ask your investors. Most have a short list of operators they've seen work.
  3. Look at people who held the full-time role at companies a step ahead of yours, in your category or with your sales motion.
  4. Talent marketplaces can work, but vet marketplace candidates as hard as anyone else.

A fractional CMO for hire through a marketplace and one you find through a referral need the same interview. The source doesn't vouch for the person.

Questions to ask a CMO before you hire

These are the questions to ask a CMO candidate, fractional or full-time. Listen for specifics: names of channels, numbers, decisions and trade-offs.

  1. What was the last full-time role where you owned a number, and what was it?
  2. Walk me through a channel you cut. How did you know?
  3. What would you do in your first 30 days here?
  4. What will you do yourself, and what will you hand to the team or agencies?
  5. How do you measure marketing when attribution is messy?
  6. How do you work with agencies you didn't hire?
  7. What would make you tell us this isn't working?
  8. Who can I talk to, founder or CEO, about working with you?

Good answers include what didn't work. If every story is a success, you're hearing a pitch.

Red flags

Walk away if you hear these:

  1. No experience owning a number, only advising.
  2. A plan before they've seen your data.
  3. Reporting on impressions, clicks or engagement instead of customers.
  4. Guaranteed results, especially rankings or ROI.
  5. No interest in measurement or tracking.
  6. Expecting your team to execute everything, with no hands-on work of their own, at a company that has no team.

Fractional CMO consultant, consulting or services?

The labels overlap, so ask what you're actually buying. A fractional CMO consultant often means an advisor: a few hours a month, plan reviews and a second opinion. Fractional CMO consulting can also describe a project, like a positioning sprint or a marketing audit.

Outsourced CMO services usually come from an agency that assigns a senior person and backs them with its own team. That can work if you want execution bundled in. Ask who the senior person is, how much of their time you get, and who does the work underneath them.

Contract terms to agree up front

Put these in writing before the first day:

  1. Scope and the number they own.
  2. Hours or days per week, and how time is tracked and reported.
  3. Rate and billing. Senior fractional marketing help typically runs about $100 to $170 an hour, or the equivalent retainer.
  4. Ad spend and tools billed directly to your accounts, never through the fractional CMO.
  5. Decision rights over budget, agencies and hires.
  6. Length, review points and notice period. Six months with a review each quarter is a sensible default.
  7. Ownership of the work: accounts, reports, documents and creative stay with your company.

The first 30 days

Day one should come with access to everything: analytics, ad accounts, the CRM, product data, the website, Slack and the current agency reports. A fractional CMO who waits two weeks for logins starts a month behind.

By day 30, expect three things. First, a written diagnosis of the funnel, the channels and the tracking, with the tracking fixed or a plan to fix it. Second, a handful of quick wins shipped. Third, a draft plan with numbers on it for the next two months.

If the first month ends with a slide deck and nothing changed, have a direct conversation then rather than at month six.

How to hire a fractional CMO, in short

How to hire a fractional CMO comes down to a clear brief, a referral-led search, specific questions, a written contract and a first month you can judge. Hire someone who has done the full-time job and still does the work, and give them one number to own.

If you're hiring for a software startup and the job is mostly acquisition and conversion, also look at fractional head of growth responsibilities. That's the role I fill as a fractional Head of Growth, and here's how engagements with me are structured.

Hiring a Fractional CMO FAQs

How do you find a fractional CMO?

You find a fractional CMO most reliably through referrals from founders and investors who have worked with one. Look for people who held the full-time role at companies slightly ahead of yours, with a similar sales motion. Talent marketplaces can work too, but vet every candidate with the same specific questions about results and decisions.

What should you ask a fractional CMO in an interview?

In an interview, ask a fractional CMO which number they owned in their last full-time role, a channel they cut and why, what they'd do in the first 30 days, what they'll execute themselves, and how they measure when attribution is messy. Ask for founder references, and listen for honest stories about what didn't work.

How long does it take to hire a fractional CMO?

Hiring a fractional CMO usually takes two to six weeks, far faster than a full-time executive search. Most of that time goes into the brief, a few conversations and reference calls. Many fractional leaders can start within two weeks of signing, so the first month of work often begins sooner than a full-time hire would.

Should a fractional CMO sign an NDA?

A fractional CMO should sign an NDA or a contract with confidentiality terms, because they'll see your metrics, plans and customer data. Add clauses confirming your company owns all accounts, reports and work produced, and that ad spend is billed to your accounts. Most experienced fractional leaders expect this.

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